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PJP Marketplace.com processes orders for Shipment Monday – Friday, except for designated holidays in which we are closed. For stock merchandise typical processing times are 1 to 2 business days, depending on availability. For item availability, please check each individual product detail page you are purchasing. In some cases, your order will ship in more than 1 order. Orders placed after 12:00 pm will automatically be processed on the following business day. Delivery Times are comprised of both processing time and transit time via the delegated carrier for your shipment.
PJP Marketplace.com ships a majority of its packages via Fed Ex, orders that have a total order weight of under 150lbs, from our Philadelphia warehouse. For an estimate of the Transit Time via FedEx for your order, please check the map below. Please note all Transit times are in Business Days, therefore, please exclude Weekends and Holidays.
The Following is a general representation of Fed Ex Ground transit times from our Philadelphia warehouse.
Fed Ex Ground
Fed Ex Express Saver
Fed Ex 2Day
Fed Ex Standard Overnight
Fed Ex Priority Overnight
PJPMarketplace.com ships orders via LTL Freight Carriers for larger shipments that are over 150lbs in total weight or those orders that are comprised of oversized and or highly breakable merchandise.
If your order says Freight Quote To Be Provided, a PJP Representative will contact you prior to shipping your order, to confirm delivery requirements including: Lift Gate Access, Inside Delivery Requirements, Lift Gate Requirements, Delivery Times, and any other required information for delivery.
A PJP Representative will then provide you with an acceptance of freight charges agreement form that confirm your delivery charges, as well as states your responsibilities and those of PJP.
If you make changes to the shipment delivery after accepting charges and the shipment has been sent, you will be responsible for all changes and fees associated with those change requests.
The signed acceptance of freight charges must be received back to PJP before your order has been submitted.
Upon shipping your order with FED EX or a LTL Freight Carrier, PJP certifies that the shipped items are in sellable conditional and free of damage. From time to time, damages will occur during shipment, in the event of a damaged shipment, it is the customer's responsibility to contact PJPMarketplace.com within 24 hours to file a freight claim for the damaged merchandise. When accepting your delivery from FED EX and LTL Carrier, please check all packages for damage, and note any damages on the Shipment Paperwork before signing. Without noting the damage with the carrier at the time of delivery, PJP can not reimburse or help rectify the solution.
For more information regarding shipping information and transit times, please contact our customer service department at 800-757-1268.
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9355 Blue Grass Road, Philadelphia, PA 19114